Frequently Asked Questions

Everything you need to know about your order and our premium products.

What makes Collars & Co. shirts different from standard dress shirts?

Our signature shirts combine the comfort of a high-performance polo with the stiff, formal look of a traditional English spread collar, providing a professional look without the discomfort.

How long does shipping take?

Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return and exchange policy?

We offer a 30-day return and exchange window for all unworn and unwashed items in their original packaging. Exchanges are always free.

How should I care for my Collars & Co. apparel?

To maintain the integrity of the collar and fabric, we recommend machine washing cold on a gentle cycle and hanging to dry. Light ironing may be used on the collar if necessary.

Do you offer bulk discounts for corporate gifting?

Yes, we provide special pricing for bulk orders and corporate gifting. Please contact our support team for a custom quote based on your quantity requirements.

Which payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as Buy Now, Pay Later options through Affirm and Shop Pay.